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How to join

Click on the [Sign Up] link and complete the form in order to create your account.

Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits.

Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
1) Search for products.
2) Add products to your shopping cart.
3) Log in with a member ID
4) Fill in the order form.
5) Proceed with payment.
6) Complete the order and you will see the order number.


We accept the following forms of payment:

- Account Transfer
- Credit Card
- PayPal


  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Free: Shipping fee is free regardless of the price.
  • Delivery Time : 3 - 14 days

  • Orders placed from Monday to Friday by 11AM KST(GMT +9) will be processed and shipped the same business day.

    Orders placed on weekends and public holidays will be processed and shipped the next business day. An express delivery option is available in selected regions.

    Standard shipping time: 7-10 Business Days
    Express shipping time: 3-4 Business Day

    Please take into consideration that some products may take additional time for delivery and processing.

    Important: Your order is shipped once your payment has been cleared.

    Please contact our customer service center if you would like to request an exchange or return on your order.

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes.

    Please be advised that these charges are levied by the destination country and we do not have control over them.

    In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.

    Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

1. Address for returns and exchanges:

#403, 15, Seolleung-ro 82-gil, Gangnam-gu, Seoul, Republic of Korea

2. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges.

Refunds are issued once the products are returned in 14 days, and returned products clear our inspection.

We accept return(s) if:

1) you receive a product different from your order; or

2) you receive a defective product

3) you just changed your mind

For returning items please reach Customer Services.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact.

The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

*Shipping fee for any return caused by our fault will be paid by the company.

However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum.

We do not accept return(s) if:

1) the products are damaged due to your mishandling
2) the products have creases that may have been made while shipping


It takes 3-5 business days to issue a refund for a returned or cancelled order.

Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.


Pending period for reward store credit:

Your reward store credit issued from orders will be added to your account and stay as pending for 20 days from delivery before validation to compensate time for exchange or returns.

Meanwhile, you are free to spend your available store credit balance.

Cancellation of store credit:

Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order.

Your store credit will be cancelled if you close your account.