Length_ 7cm Front Ring Size_ inside 15mm / outside 22mm Color_ White Materials_ 925 Silver Post, Black Pearl Plated Metal, Swarovski AB Collection_ EOØXØXØ Season 0
Orders placed from Monday to Friday by 11AM KST(GMT +9) will be processed and shipped the same business day.
Orders placed on weekends and public holidays will be processed and shipped the next business day. An express delivery option is available in selected regions.
Standard shipping time: 7-10 Business Days
Express shipping time: 3-4 Business Day
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared.
Please contact our customer service center if you would like to request an exchange or return on your order.
The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
Please be advised that these charges are levied by the destination country and we do not have control over them.
In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
#403, 15, Seolleung-ro 82-gil, Gangnam-gu, Seoul, Republic of Korea
2. Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges.
Refunds are issued once the products are returned in 14 days, and returned products clear our inspection.
We accept return(s) if:
1) you receive a product different from your order; or
2) you receive a defective product
3) you just changed your mind
For returning items please reach Customer Services.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact.
The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
*Shipping fee for any return caused by our fault will be paid by the company.
However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum.
We do not accept return(s) if:
1) the products are damaged due to your mishandling 2) the products have creases that may have been made while shipping